Prepare a mobile phone number or email address that can receive verification codes. Click “Sign Up Now” in the upper-right corner of the page, enter the required information on the registration page, and complete verification using the code. Carefully read the User Agreement and Privacy Protection Guidelines, select the checkbox to indicate your agreement, and click “Sign Up Now” to submit. After registration, prepare the identity verification documents required on the verification page.
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You can register using a mobile phone number or email address and must complete verification using a code. Each phone number or email address can be used to register only one account. To register multiple accounts, use different phone numbers or email addresses.
Identity verification typically takes 1–2 business days. The actual timeframe depends on the information shown on the page, the business-day calendar applicable in your region, and the review queue. This should not be regarded as a guaranteed processing time for every application.
If your application is not approved, the system will display the reason. Supplement or correct your documents as instructed, then resubmit. If the timeframe shown on the page has passed, or if you have questions about the review outcome or document requirements, contact customer support.
Before the document expires, go to the “Security” or “Verification Management” section of your account, update the information, and submit it for review. If the document has already expired and your account has been restricted, contact customer support for guidance.
After the updated information has been approved, functions restricted because of the expired document may be restored. Restoration depends on the new review outcome and applicable risk rules. If the functions remain unavailable, contact customer support for further investigation.
The primary account is used to centrally manage company members, roles, permissions, and related business activities. Member sub-accounts use separate login credentials and operate within their authorized scope.
The primary account can manage member accounts and roles. Member sub-accounts cannot perform unauthorized administrative actions on behalf of the primary account. The applicable login entry points, permitted operations, and account status are subject to the current interface and permission settings.
Eligibility depends on the company’s place of registration, actual place of business, and the services it intends to activate. Before applying, contact Sales with your company’s basic information to confirm the current coverage and application requirements.
The company must be a genuine, legally established business entity with legitimate business activities. It must provide information about the company and relevant personnel as required for the application and meet the platform’s eligibility requirements for regions, industries, and intended service uses.
The platform does not support gambling or betting, pornographic content or related adult services, or the following business activities:
Trade in illicit drugs or illegal pharmaceuticals, and unlawful trade in controlled goods.
Trade in prohibited goods, including illegal weapons, ammunition, and explosives.
Counterfeit goods, pirated products, and other goods or services that infringe intellectual property rights.
Fraud, illegal fundraising, pyramid schemes, Ponzi schemes, and money laundering.
Financial services provided without the necessary licenses or permits.
Business activities and transactions that violate applicable sanctions or import and export controls.
Regulated businesses involving financial services, virtual assets, pharmaceuticals, tobacco, or similar sectors require separate confirmation based on their licenses and qualifications, business models, and the platform’s eligibility policies. Contact Sales before applying for specific requirements.
Provide information about the company and relevant personnel as required for the application, including applicable company registration documents, business information, and identity information. The specific document list is subject to the verification page and review requirements. Submit any additional documents as instructed.
Platform verification confirms the identity information of the company and relevant personnel. Bank verification addresses the verification requirements for the receiving account being applied for. When applying for cross-border collection services, complete the relevant verification steps according to the on-screen instructions before submitting your receiving account application.
Review times depend on the completeness of the information submitted and the specific verification requirements. Platform verification and bank verification may have different review times. If additional information is required, provide and submit it as instructed. Contact Sales if you have questions about the review outcome or document requirements.
No. Member accounts use the verification information associated with their company’s primary account and do not need to repeat company verification. Members must still complete login verification using their own accounts and operate within their assigned permissions.
Yes. If company information changes or verification documents are approaching expiry, update the relevant information and submit it for review according to the platform’s instructions. Contact Sales if you need help with the update process.
A company account is used to centrally manage company funds, team members, roles, permissions, cards, and transactions. Member accounts are created by the company account administrator for employees or collaborators, allowing them to log in independently and carry out business activities within their authorized scope.
Once the member account feature has been activated for your company, the account administrator enters member information, sets up login credentials, and assigns roles. Members log in using their own mobile phone number or email address and password, then complete the login verification steps shown on the page.
Member accounts do not have separate wallets, so there is no need to fund each member account separately.
By default, members can view their own business data. Account administrators can configure the company data each member can view and the actions they can perform based on their responsibilities, such as applying for cards, creating payments, or exporting transaction details. Data access permissions and operational permissions are configured separately.